Terms of Service

Terms of Service

Last Updated: January 2026

1. Agreement to Terms

Welcome to Kateyager. These Terms of Service ("Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and Kateyager ("we," "us," or "our"), concerning your access to and use of the kateyager.com website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto. By accessing the site, you acknowledge that you have read, understood, and agreed to be bound by all of these Terms of Service. If you do not agree with all of these terms, then you are expressly prohibited from using the site and must discontinue use immediately.

2. E-Commerce and Product Use

Kateyager operates an online retail platform specializing in pet supplies, including but not limited to Accessories, Beds, Carriers, Pet Bowls, and Toys. By placing an order, you represent that the products will be used in a safe and lawful manner. We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction, and we may exercise this right on a case-by-case basis.

Feature Policy Summary
Product Descriptions We attempt to be as accurate as possible with colors and features. However, we do not warrant that product descriptions are error-free.
Pricing Prices for our products are subject to change without notice.
Order Fulfillment We reserve the right to refuse or cancel any order for any reason, including suspected fraud or inventory errors.

3. Intellectual Property Rights

Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the "Content") and the trademarks, service marks, and logos contained therein (the "Marks") are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws. No part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

4. User Obligations and Prohibited Activities

As a condition of your use of the Site, you warrant to Kateyager that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. Prohibited activities include, but are not limited to:

  • Systematically retrieving data or other content from the Site to create or compile a collection, compilation, database, or directory without written permission from us.
  • Attempting to bypass any measures of the Site designed to prevent or restrict access to the Site.
  • Using the Site to advertise or offer to sell goods and services without authorization.
  • Engaging in unauthorized framing of or linking to the Site.

5. Payment and Billing

We accept various forms of payment through our secure checkout process. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You further agree to promptly update your account and other information, including your email address and payment method details, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us based on the shipping destination.

6. Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. You expressly agree that your use of, or inability to use, the service is at your sole risk. In no case shall Kateyager, our directors, officers, employees, affiliates, agents, contractors, or interns be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service.

7. Governing Law

These Terms and your use of the Site are governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles. Any legal action or proceeding related to your access to, or use of, the Site shall be instituted in a state or federal court in the United States.

8. Contact Information

Questions about the Terms of Service should be sent to us at:

Store Name: Kateyager

Email: support@kateyager.com

Support Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday